BulkSMS Integration for Pipedrive

About


Communicate with Pipedrive People, Organizations & Deals using BulkSMS through the integration BulkSMS for Pipedrive.


Features


  • Send messages from Pipedrive People, Organizations & Deals through BulkSMS

  • Get in touch with multiple contacts at once using bulk SMS

  • View the details of the messages sent within each contact

  • The Pipedrive admin can manage the users of the BulkSMS account

Pre-requisites


  • Must be a Pipedrive user.

  • Must have a BulkSMS account.

Installation


  • Visit the Pipedrive Marketplace where you can find the extension BulkSMS for Pipedrive.

  • Click on 'Install now'.

  • Click on 'Allow and Install' to authorize the Pipedrive account.

  • Within the Pipedrive account, click on your Pipedrive profile.

  • Select 'Tools and integrations'.

  • Click on Marketplace Apps.

  • Click on the three dots beside 'BulkSMS for Pipedrive'.

  • Select Settings from the drop-down.

  • Click on 'Get Here' to obtain the BulkSMS credentials.

  • Click on 'Create Token'.

  • You can now access the generated BulkSMS Token Id and Token Secret.

  • Enter the BulkSMS credentials in the space provided.

  • Authorize BulkSMS account.

BulkSMS has now been integrated to your Pipedrive account.

Applications


Message Contacts


  • Go to any Pipedrive Person, Organization or Deal.

  • Select 'Send Message - BulkSMS' from the drop-down on the right side.

  • Click on the 'Choose Sender' drop-down.

  • Select the BulkSMS sender to send the message from.

  • Select the BulkSMS Route through which the message is to be sent.

  • You can also add additional contacts using the 'Add Recipients' option.

  • Select the country code and enter the contact number.

  • Click on 'Add'.

  • Select a Pipedrive filter to add a specific set of contacts.

  • You can also search for an existing Pipedrive contact.

  • Search and select the required contact.

  • Enter the message to be sent.

  • In order to insert a placeholder, enter '#'.

  • Select the required Pipedrive field from the drop-down.

  • Or insert a message template.

  • Send the message to the Pipedrive contact through BulkSMS.

Bulk Messages


  • Go to the People, Organizations or Deals module of Pipedrive.

  • Select the required contacts from the list view.

  • Access the drop-down on the right side.

  • Select 'Send Bulk Message - BulkSMS'.

  • Select the BulkSMS sender.

  • Select the BulkSMS Route to send the messages using.

  • Include other contacts as well to send the message using Add Recipients.

  • Enter the message or insert a message template.

  • Send the bulk message through BulkSMS.

SMS History


  • Access the Notes section within the Pipedrive contact.

  • Here you can view the history of BulkSMS messages sent within the respective Pipedrive contact.

Extension Settings


Integration Tab


  • Select 'Open in New Tab'.

  • You can now access the extension at all times in a separate tab.

Manage BulkSMS Users


  • Pipedrive admin can enable multiple users to share a single BulkSMS account.

  • Select 'Manage App Users'.

  • Here you can view the list of Pipedrive users available.

  • Add the users who would be using your BulkSMS account.

  • Remove the users to disable this feature for them.

  • You can also All all or Remove all users.

Application Analytics


  • Select 'App Usage Analytics'.

  • Here you can view the analytics of the usage of the BulkSMS integration for Pipedrive.

Reset Application


  • Select 'Reset App Configurations'.

  • Enter 'confirm' within the space provided.

  • Click on 'Reset'.

  • All the details of the applications would now be reset.

Message Sender


Add Sender


  • Click on the Choose Sender drop-down.

  • Select '+Add New Sender'.

Add BulkSMS sender with the application
  • Select the channel type as SMS.

Select the channel type as SMS
  • Enter the BulkSMS Sender Id.

  • Enter the name with which the sender is to be displayed.

  • Save the BulkSMS sender.

Save the new SMS sender

Default Sender


  • Click on the pin icon adjacent to the name of the sender.

  • This sender would be selected by default while sending messages through BulkSMS.

Pin the BulkSMS sender

Hide Sender


  • Click on the visibility icon beside the name of the sender to hide the icon.

Hide the SMS sender
  • Using the visibility icon adjacent to '+Add New Sender' you can add or remove the hidden senders from the drop-down

Add or remove the hidden SMS senders from the sender list

Delete Sender


  • Click on the delete icon beside the name of the sender to delete the BulkSMS sender.

Delete SMS sender

Message Templates


Create Template


  • Click on the 'Templates' drop-down.

  • Select '+Add New Template'.

Create new message template
  • Enter the name of the template to be created.

  • Enter the message content within the template.

  • Save the message template.

Save new message template

Edit Template


  • Click on the edit icon beside the name of the template.

Edit the message template
  • Make the required changes.

  • Save the edited template.

Save edited message template

Delete Template


  • Click on the delete icon beside the name of the template to delete the message template.

Delete message template

Connect with Pipedrive contacts instantly using BulkSMS.

Pricing

Classic Plan

$5 /user/month

  • 250 Ulgebra credits per month

  • Outgoing Bulk SMS inside Pipedrive

  • Send Bulk SMS Messages to Pipedrive Contacts

  • Messages History in notes