WhatsApp Integrations for Zoho CRM
Comparison
Whatsapp Web For Zoho CRM
Messagebird MultiChannel Communication For Zoho CRM
Whatsapp Business For Zoho CRM by Twilio
Supports One-Way, Outgoing Messages Only
Supports Two-Way, both Outgoing and Incoming Messages
Supports Two-Way, both Outgoing and Incoming Messages
Doesn't Support Scheduling Workflow messages
Supports Scheduling Workflow messages
Supports Scheduling Workflow messages
Can use Your Own Personal/ Business Whatsapp number, No need to register
Can use Your own Business Whatsapp number, After Registering with Messagebird.
Business whatsapp number will be provided by Twilio, can't Use your Existing Business Number
Enable Bulk Messaging Feature on Installing Google Chrome Plugin(WhatsApp Bulk Messaging) developed by us.
Access Zoho CRM inside WhatsApp Web itself without Switching tabs by enabling our Google Chrome Plugin(Zoho CRM inside WhatsApp Web )
Inbuilt Bulk Messaging Feature
Inbuilt Bulk Messaging Feature
No need to get approval from Whatsapp for initiating conversation using Template messages created by you.
Need to get Approval from Whatsapp for Initiating Conversation using Template Messages.
Need to get Approval from Whatsapp for Initiating Conversation using Template Messages.
No Per message charges for session messages and Template messages. But there are Message credit limits according to the plan you choose
$0.005 per message for session mesages (i.e. for customer initiated converstation replied within 24hrs)
**$0.0085 per template message sent(Whatsapp fee) + **$0.005per message(Messagebird fee)(i.e.$0.0135 for user iniated conversation)
**prices given may vary from Country to Country
$0.005 per message for session mesages (i.eTwilio charges a flat per message platform fee to send and receive Session messages in all countries )
**$0.0085 per template message sent(Whatsapp fee) + **$0.005per message(Twilio fee) (i.e.$0.0135 for user iniated conversation)
**prices given may vary from Country to Country
$5/month per org +(***$5/month per user for bulk Messaging )+(***$5 /month per user for Zoho crm inside WhatsApp Web)
See our Pricing Plans for further details.
***indicates Add-ons if Required.
$20/month per org
$20/month per org