WhatsApp Integrations for Zoho CRM

Comparison

Whatsapp Web For Zoho CRM

Messagebird MultiChannel Communication For Zoho CRM

Whatsapp Business For Zoho CRM by Twilio

  • Supports One-Way, Outgoing Messages Only

  • Supports Two-Way, both Outgoing and Incoming Messages

  • Supports Two-Way, both Outgoing and Incoming Messages

  • Doesn't Support Scheduling Workflow messages

  • Supports Scheduling Workflow messages

  • Supports Scheduling Workflow messages

  • Can use Your Own Personal/ Business Whatsapp number, No need to register


  • Can use Your own Business Whatsapp number, After Registering with Messagebird.

  • Business whatsapp number will be provided by Twilio, can't Use your Existing Business Number

  • Inbuilt Bulk Messaging Feature

  • Inbuilt Bulk Messaging Feature

  • No need to get approval from Whatsapp for initiating conversation using Template messages created by you.

  • Need to get Approval from Whatsapp for Initiating Conversation using Template Messages.

  • Need to get Approval from Whatsapp for Initiating Conversation using Template Messages.


  • No Per message charges for session messages and Template messages. But there are Message credit limits according to the plan you choose


  • $0.005 per message for session mesages (i.e. for customer initiated converstation replied within 24hrs)


  • **$0.0085 per template message sent(Whatsapp fee) + **$0.005per message(Messagebird fee)(i.e.$0.0135 for user iniated conversation)


  • **prices given may vary from Country to Country



  • $0.005 per message for session mesages (i.eTwilio charges a flat per message platform fee to send and receive Session messages in all countries )

  • **$0.0085 per template message sent(Whatsapp fee) + **$0.005per message(Twilio fee) (i.e.$0.0135 for user iniated conversation)


  • **prices given may vary from Country to Country

  • $2/month per org +(***$5/month per user for bulk Messaging )+(***$5 /month per user for Zoho crm inside WhatsApp Web)

See our Pricing Plans for further details.

***indicates Add-ons if Required.

  • $15/month per org

  • $10/month per org