Twilio for Zendesk Sell

About


The Zendesk Sell platform allows you to easily manage all your customers and deals. This process can be further simplified with the help of the communication services provided by Twilio. Integrate your Twilio SMS & WhatsApp channels with Zendesk Sell through the integration Twilio for Zendesk Sell to make interactions more productive. Receive real-time notifications and stay up to date with all conversations.



Extension Features 


Pre-requisites


Installation & Setup


Twilio for Zendesk Sell application has been installed & setup.

Applications


Twilio Messages



Using this option you can ignore the default country code in case all the contact numbers contain a country code.


In case none of the contacts contain a country code, you can use this option to add the default country code for all numbers.


In case some of the saved contact numbers begin with 0, you can add the default country code to such numbers alone.


In case some of the saved phone numbers do not contain a country code, this option can be used to add a default country code to such numbers alone

Chat View


Send Twilio Messages to the contacts list


Conversations View


Incoming Messages


Message Notifications


Desktop Notifications


Twilio User Management


Message History


Twilio Sender


Add Sender


Default Twilio Sender


Message Templates


Create Template


Edit Template


Delete Template


Pricing 

Classic Plan

$5 /user/month

Business Plan

$10 /user/month

Additional Credits


In case of additional credit requirements, top-up your Ulgebra Credits.