WhatsApp Business API Solution

About

Pre-requisites for application installation

How to get approved numbers and templates?

Features

Pricing for the application

Ulgebra credits usage

24-hour session window and templates

WABA Inbox - View all the conversations in one place.

Different platforms to integrate WhatsApp API solution

About

WhatsApp Business API (WABA) is an official WhatsApp integration tool to connect with your CRM. Once the number and templates are approved, the application is easy to set up and the features meet all your requirements. Using this tool, you can easily get notified of customers' messages and send an instant reply. Thus, just stay within any CRM and make WhatsApp communication easier using this application.

Pre-requisites for application installation

Should have any CRM account.
Should have approved WhatsApp number from Facebook.
Should have approved templates

How to get approved numbers and templates?

Kindly make sure you have the below details with you for the WhatsApp API registration.

1. Any number without an active WhatsApp account

2. Facebook business page(Make sure you are the admin of the page)

Once you are ready with these details, contact us to get on a call so that we can help you to apply for WhatsApp Business API and templates.

Note: Once the number is approved, you can use that number only with the CRM application.

Features

Send single and multiple WhatsApp messages
Receive incoming messages
Send messages from different CRM modules.
Create and manage templates inside the CRM.
View the message history
Send messages based on workflow triggers.
Access WABA inbox to maintain all your WhatsApp conversations

Pricing for the application

The pricing includes, Ulgebra subscription charges + WhatsApp message cost.

1.Ulgebra subscription charges:

The monthly subscription charges (Classic Plan) to Ulgebra can be found at the link below. The plan has to be purchased per user and it will be renewed automatically every month.

PURCHASE HERE

Need additional credits?

Additional Ulgebra credits can also be purchased using the link here. These additional credits will be renewed automatically every three months and can be used along with the active monthly plan only.

2.WhatsApp message cost (Differs for each country):

WhatsApp message cost can be found at the link below.

Check WhatsApp pricing here

For more details check here.

Classic Plan

$5 per user/month

250 Ulgebra credits (2500 WhatsApp Messages)
Use a Common WhatsApp Number or an Individual number
Automated Messages via Workflows
WhatsApp for Leads and Contacts modules
Incoming messages support
Conversations UI

Ulgebra credits usage

For each outgoing and incoming message, 0.1 credit will be deducted.
In the case of workflow messages, 0.2 credits will be deducted.
The credits have no expiry date. The unused credits will stay in the Ulgebra account and can be used at any time.

24-hour session window and templates

User-initiated session:

The customer initiates the message.

Within 24 hours, the business/organization can reply to the query with any messages.
But if it is after 24 hours, only approved template messages can be sent from the organization's end.

Business-initiated session:

The business or organization initiates the message. While initiating a new conversation or sending out messages to customers, only approved templates can be sent.

Note: In both cases, once the organization has replied, the 24-hour session window starts. And, there can be "n" number of messages in a 24-hour session window.

To know more about the session window and pricing, kindly check at the link here.