Stay in WhatsApp Web.
Get your Zoho desk customer details, ticket details, add notes right in WhatsApp Web.
Get messages from LINE, WeChat, WhatsApp, Telegram, Instagram, SMS, Facebook Messenger etc) in Zoho Desk. Ticket & Contact creation for incoming messages.
Get messages from SMS in Zoho Desk. Ticket & Contact creation for incoming messages.
Receive & Track customer appointments as Events in desk. Send personalised event appointment links easily from Zoho Desk ticket.
Receive & Track customer appointments as Events in desk. Send personalised event appointment links easily from Zoho Desk ticket.
2 Way SMS & MMS communication. Receive SMS as tickets in Zoho Desk. Agent replies from ticket will be sent as SMS to users mobile. Support snippets in Replies.
Schedule & Send SMS with ZohoDesk workflows.
Send single and bulk SMS messages with predefined SMS templates using Clickatell
Communicate with your customers via multiple social media messengers.
Communicate with your customers via multiple social media messengers.
Know when your customers read your emails, and run workflows automatically when they do.