Enable Clickatell SMS on Zendesk Sell following the steps below.
Find the extension on the Zendesk Marketplace.
Click on Install.
Select the Zendesk account and install the application into the selected Zendesk account.
Click on the Clickatell icon from the panel on top. \n\n Sign in using the Zendesk email id.
Authorize the Zendesk account using the Access Token.
Authorize the Clickatell account using the Clickatell API Key.
The setup of the extension is complete.
Within any Lead, Contact or Deal under Clickatell SMS by Ulgebra, click on 'Send Clickatell Message'. Select your Clickatell message Sender. You can also include multiple contacts with this message using the 'Recipients' option. Here you can enter the contact number of the required contacts or search for existing contacts. Type in your message or insert templates. You can also insert User Fields, Lead/Contact/Deal Fields and emojis. Click on 'Send SMS'.
Click on the Clickatell icon from the panel on top and click on 'Send Clickatell Message'. Select your message Sender. Click on 'Add Recipients', select the country code, enter the contact number ans click on 'Add'. Similarly, multiple numbers can be added. Enter a default country code and select the usage of the same. Enter your message or insert a template. Insert User Fields and emojis if required. Click on 'Send SMS'.
View the history of Clickatell messages within the respective Lead, Contact or Deal.