Ultra Calendly Events for Zoho CRM

Step 2: Select the Users/Profiles to whom you want to install the application and "Confirm" the same.

Step 3: Click the "Authorize" option to authorize your Calendly account if you already have an account or else use the "Signup" option to create a new Calendly account.

Step 4: Enter your Calendly mail ID and click "Continue" or sign in using the google option.

Step 5: Click the "Connect to Calendly" option to connect the Calendly account with Zoho CRM.

Step 6: Now, the account is authorized and click the "Finish" button.

This is the installation of the application "Ultra Calendly Events for Zoho CRM".

Step 2: Select your Zoho account DC from the drop-down and click the "Authorize Now" option to authorize your Zoho account.

Step 3: Go through the access details listed and click "Accept" to authorize the Zoho account.

Step 4: Now, authorize your Calendly account by entering your Calendly access token in the given space and clicking the "Authorize" option. You can get your access token by clicking the "Get Here" option.

Step 5: Now, you will be redirected to your Calendly account where under the "Integrations" section, you can create a new access token using the "Get a token now" option.

Step 6: Get a note of the displayed message and click "Continue".

Step 7: Enter the name of the access token and click the "Create token" option.

Step 8: Give "Copy token" option to copy the access token from the Calendly account and paste it in the required space to authorize the Calendly account.

Step 9: Now, you can sync the incoming Calendly events and select the Zoho CRM module in which you want to add the new Calendly appointments. Enable or Disable the required meetings that have to be synced with the Zoho CRM.

Step 10: Scrolling down, you can view the Field mapping and Users mapping feature.

Step 11: Now, click the profile picture at the right side.

Step 12: Now, you can view all the settings on a single page.

App subscription                - Purchase or activate the trial for the extension subscription.

Manage App users             - Use Shared accounts with users

Incoming events sync      - View incoming events synced with the Zoho CRM

Fields Mapping for Sync - Map Calendly fields with Zoho CRM fields

Open in new Tab                 - Opens the settings page in a new tab

Re-authorize Zoho            - View the authorized Zoho account and re-authorize when required.

Re-authorize Calendly   - View the authorized Calendly account and re-authorize when required.

App usage analytics         - View all app usage details

These are the configuration steps for the application "Ultra Calendly Events for Zoho CRM".

Step 2: Select any of the Calendly users to assign the event/host and select the type of appointment you wish to schedule with the client.

Step 3: Select the event date and time and confirm the same.

Step 4: Enter all the required details and click the "Schedule Event" option to schedule the appointment.

Step 5: Now, you will get a confirmation regarding the booked appointment.

This is how you can schedule an appointment from Zoho CRM.

Step 2: Once you click the notification, you can view the details of the event booked and a new lead/contact/account will be created as per the incoming events configuration.

This is how you can receive new appointment notifications inside Zoho CRM.

Step 2: To check the events user wise, click the option "Calendly Meetings" and under "Events History", click the Calendly user and view the upcoming and past meetings booked with that client.

Step 3: You can also use the "New appointment" option to schedule a new meeting with the client by selecting the event type and event date and time.

Step 4: Use the "Event Links" option to get and copy the booking link. Click "Open" to redirect to the booking page. Click the "Get single-use link" to copy the event booking link.

In this way, you can view the Calendly events of a particular lead/contact/account/deal inside Zoho CRM.

Step 2: Here, you can view all the client's meetings all in one under the "Calendly Events" section.

Step 3: You can also manage the Calendly event details view by clicking the "Manage Columns" option.

Step 4: Select the check box of the required details you want and "Save" it. Example: View the Event type, Calendly ID, etc...

Step 5: Once done, you can view the respective column details under the "Calendly Events" section. 

Here, for example, the "Event Type" and "Invitee Timezone" are selected and viewed.

In this way, you can view the Calendly events of all clients inside Zoho CRM.

Step 2: View the Calendly meetings listed under the "Meetings" module.

Step 2: If you click the "Reschedule Event" option, then select the re-scheduling date and time and confirm the same.

Step 3: Provide the reason for re-scheduling the event and click the "Update Event" option so that the meeting details will be updated.

Step 4: If you give the "Cancel Event" option, enter the reason for the event cancellation and click the "Yes, Cancel" option.

Step 5: Once done, you can view the updated meeting status under the "Events History".

Step 6: Now, if you click the meeting details, you can view the reason for the cancellation or re-scheduling. You can also check whether the meeting is only canceled or canceled and re-scheduled at the bottom of the meeting details.

Thus, in this way, you can either re-schedule or cancel the meeting from Zoho CRM.

Step 2: Scroll down the page and check for the option "Go to Field mapping" under field mapping section.

Step 3: Now, create a new mapping, by clicking the "Create New Field Mapping" option.

Step 4: Give a name to the mapping and select the event type from the drop-down for which the field mapping needs to happen.

Step 5: Select any one of the Zoho CRM module from the drop-down to sync the values.

Step 6: Now, trigger or book any event of the selected event type and select it from the drop-down to map the values.

Step 7: Place the cursor in the text box against the Zoho CRM field values on your left and select the Calendly field values to be mapped to those Zoho CRM fields. Click the "Close" option to close the Calendly field values displayed.

Step 8: Once you have mapped all the required values, click the "Save Field Mapping" option to save the configured mapping. Once saved, the values will be added to the Zoho CRM fields as per the configuration for all the upcoming events of the selected event type.

Step 9: Now you can view the saved field mapping and the number of fields mapped. You also have additional options like "Edit", "Duplicate" and "Delete" the created mapping.

Step 10: Now, based on the field mapping, the Calendly field values will be added in Zoho CRM whenever an event is booked.

How to share account credentials with other users?

• Go to the "Calendly Dashboard". Click the profile and check for the option "Manage App Users" to grant permission to users to access the extension and book appointments.

• In the admin system, view the list of users and add the users who want to use your credentials to book appointments.

• Once added, now in the user system, you can view the account shared by the admin or you can also use the "Use another account" option to configure a new Calendly account to book events from Zoho CRM.

Hence, this is the overview and working of the extension "Ultra Calendly Events for Zoho CRM".