Burst SMS for Zoho Bigin
About
Efficiently connect with Zoho Bigin Contacts & Deals through Burst SMS using the integration Burst SMS for Zoho Bigin.
Features
Send messages from Zoho Bigin Contacts & Deals.
Connect with multiple contacts at once through bulk messages.
Send pre-defined messages using message templates.
The Zoho Bigin admin can enable multiple users to use a shared account.
Pre-requsites
Must be a Zoho Bigin user.
Must have a Burst SMS account.
Installation
Visit the Zoho Marketplace where you can find the extension Burst SMS for Zoho Bigin.
Install the application.
Agree to the terms of service.
Click on 'Continue'.
Select the users for whom the application is to be installed.
Click on 'Confirm'.
Access the settings page of the integration.
Select the Zoho account DC.
Click on 'Authorize Now'.
Click on 'Accept' to authorize Zoho Bigin account.
Enter the Burst SMS API Key and Secret Key.
Authorize the Burst SMS account.
Burst SMS has been integrated to the Zoho Bigin account.
Integration Applications
Message Contacts
Go to any Zoho Bigin Contact or Deal.
From the drop-down on the right side, select 'Send Message - Burst SMS'.
You would now be redirected to the Burst SMS integration for Zoho Bigin.
Click on the Choose Sender drop-down to select the SMS sender.
You can also include additional contacts using the 'Add Recipients' option.
Select the country code and enter the contact number.
Click on 'Add'.
You can also search for any existing Zoho Bigin Deal or Contact.
Enter a default country code if required.
Select the settings for the application of the default country code.
The settings available for default country code are as follows:
do not add country code
The default country code can be ignored using this option and can be used if all the contacts in Zoho Bigin contain a country code.
add for all phone numbers
In case the contact numbers in Zoho Bigin do not contain a country code, you can use this option to add the country code to all the phone numbers.
add if phone number starts with 0
In case some of saved contact numbers begin with 0, you can use this option to add the default country code to such numbers alone
add if phone number not starts with country code
Using the option the default country code would be added to contact numbers that do not contain a country code alone. In case the number contains a country code, the default country code will be ignored.
Enter the message to be sent.
Include placeholders if required.
You can also insert a message template.
Send the Burst SMS message to the Zoho Bigin contact.
Bulk Messages
Go to the Contacts or Deals module of Zoho Bigin.
Select the required contacts.
Click on 'Send Bulk Message - Burst SMS'.
Select the Burst SMS sender from which the message is to be sent.
Add multiple contacts using the 'Add Recipients' option.
Here you can add contact numbers or search for a specific contact to be added.
Enter the message or insert a message template.
Send the bulk message to Zoho Bigin contacts using Burst SMS.
Message History
Access the Notes section within each contact.
Here you can view the details of the messages sent.
Application Settings
Within the settings page of the application, you can view the general features, admin settings and advanced settings.
Also, access the settings page at any time by clicking on the Ulgebra profile.
Application Tab
Select 'Open in New Tab'.
You can now access the extension at all times in a separate tab.
User Management
The Zoho Bigin admin can enable multiple users to use a shared Burst SMS account.
Select 'Manage App Users'.
You can now view the list of Zoho Bigin users.
Click on 'Add' to allow the user to use your Burst SMS account.
Click on 'Remove' to disable the feature for the user.
The added user would be able to view the invite from the admin on the extension settings page.
Accept the invite from the admin.
Select the admin account to authorize Burst SMS
App Analytics
Select 'App Usage Analytics'.
You can now view the analytics of the usage of Burst SMS.
Reset Application
Select 'Reset App Configurations'.
Enter 'confirm' within the space provided.
Click on 'Reset'.
SMS Senders
Add Sender
From the Choose Sender drop-down, select '+Add New Sender'.
Select the channel as SMS.
Enter the Sender Id as per Burst SMS.
Enter the display name of the sender.
Save the new sender.
Hide Sender
Click on the visibility icon beside the name of the sender to hide the sender.
View or hide the hidden senders from the list using the visibility icon beside '+Add New Sender'.
Delete Sender
Click on the delete icon beside the name of the sender to delete the sender.
Message Templates
Create Template
From the Templates drop-down, select '+Add New Template'.
Enter the name of the template.
Enter the content within the template.
Save the new template.
Edit Template
Click on the edit icon beside the name of the template.
Make the changes within the template.
Save the edited messages template.
Delete Template
Click on the delete icon beside the name of the template in order to delete the template.
Thus, easily communicate with Zoho Bigin contacts using Burst SMS.
Pricing
Classic Plan
$5 /user/month
250 Ulgebra credits per month
Automated Messages via Workflows
Bulk Messaging
Access templates for instant messaging