Fast2SMS for Shopify Integration

Features

• Send a single message to Shopify customers

• Send bulk messages to Shopify customers

• Create and manage templates

• View the history of Fast2SMS messages

• Send automated messages through workflows

Application Installation

Step 1: Go to the Shopify marketplace and install "Fast2SMS for Shopify" to initiate the installation process.

Step 2: Select your store from the list of available stores to continue.

Step 3: Click the “Install” button to grant the required permissions and allow the Fast2SMS: Bulk SMS & WhatsApp app to access your store data.

Step 2: Authorize Shopify by entering your Shopify domain and clicking the "Authorize Now" option. 

Step 3: Click the "Refresh" option to continue

Step 4: Authorize Fast2SMS by entering the domain name and API key, then click the “Authorize Now” option. 

Application Working

Sending Fast2SMS Messages from Shopify to customers

Step 1: Go to the "Customers" section and open any of the customers to whom you want to send the message. 

Step 2: Click the "More Actions" button and select the "Send Fast2SMS SMS & WhatsApp Message" option. 

Step 3:

• Select your Sender ID and the Route.

• The values in your both phone field and mobile field will be automatically fetched in the Pop-up. You can select the option to which number you wish to send messages by clicking on the respective phone number field.

• Enter your default country code value. Which will be used for sending messages to numbers that don't have any country code in them.

Step 4:  Click on the “Templates” option to view the list of approved templates. Please note that only approved template messages are allowed in the DLT route.

Step 5: Choose your preferred template from the list by clicking the “Choose Template” option. 

Step 6: The preview of the chosen template will be shown. Click "#" to add a placeholder value to the message template to send personalized messages.

Step 7: Click the "Send" button to send the message.

Step 8: A pop up appears to notify that the messages are sent.

Automation

Workflow codes

• Go to any Shopify Customer.

• Open any customer.

Access the Fast2SMS application.

• Select the Sender and the route to send the automated message from.

• Select the template message or enter the message to be sent by the automation.

• Choose the template and fill in the placeholders

• Click on 'Get Workflow code'.

• Here you can access the Webhook URL and Workflow code required.

Workflow Setup

• Click on Marketing at the panel on the left.

• Select 'Automations'.

• Click on 'Create Automation'.

• Select the automation template or create a custom automation.

• Select the trigger conditions for the automation

• Click on the "+" symbol to add the action

• Select the action "Send HTTP request"

• Select the "HTTP" method as "Get"

• Copy the Webhook URL from the workflow code and enter it under URL

• Under the Headers enter the below key and value

      Key: Content type        Value: application/jason

• Copy the workflow code and paste it under Body

• Erase the value of the "number"/ "to" parameter and insert the field containing the phone field of the customer

• Click on Add a variable

• Select 'Customers'.

• Select the phone field

• Erase the value of "record Id" parameter

• Click on add a variable and insert the field "Id" from the customer

• Similarly, you can enter the required variable for the parameters within the template

• Erase the value adjacent to the "default_country_code" parameter.

• Enter the country code that should be added in case the Customer contact numbers do not contain a country code.

• Click on "Turn on workflow" to activate the workflow