Acuity Scheduling for Zoho Bigin

About


Manage your calendar within Zoho Bigin using Acuity Scheduling which can be synced using the integration Acuity Scheduling for Zoho Bigin.


Features


  • Schedule Acuity appointments with Zoho Bigin Contacts

  • Access the history of upcoming and past events

  • Obtain the booking links of all Acuity Scheduling events

  • Receive real-time notifications for Acuity appointments booked

Pre-requisites


Installation


  • Visit the Zoho Marketplace where the integration Acuity Scheduling for Zoho Bigin would be available.

  • Install the extension.

  • Agree to the permissions required.

  • Click on 'Continue'.

Agree to the permissions and install Acuity Scheduling for Zoho Bigin
  • Select the users for whom the application is to be installed.

  • Click on 'Confirm'.

Select the Zoho Bigin users for whom Acuity Scheduling is to be installed
  • Access the 'Settings' from the integration Configure page.

Access the settings page of the integration
  • Sign in to Ulgebra using your Zoho Bigin email id.

Sign in to Ulgebra using your Zoho Bigin email id
  • Select the Zoho account DC.

  • Click on 'Authorize Now'.

Select Zoho account DC and proceed to authorization
  • Authorize Zoho Bigin.

Authorize the Zoho account
  • Enter Acuity Scheduling User Id and API Key.

  • Authorize MessageBird account.

Enter the Acuity Scheduling credentials and authorize Acuity Scheduling

Acuity Scheduling has now been integrated to Zoho Bigin.

Applications


Schedule Appointments


  • Go to any Zoho Bigin Contact.

  • Click on 'New Acuity Appointment'.

Schedule Acuity appointment with Zoho Bigin contact
  • You would now be redirected to the Acuity integration.

  • You can view the list of all your Acuity Scheduling events.

  • Click on 'Book' adjacent to the event you wish to book an appointment using.

Access the calendar for the selected Acuity event
  • Also, click on the All Appointments drop-down to select any event.

Select an Acuity event from the All Appointments drop-down
  • Select the date and time to book the appointment.

  • Click on 'Continue'.

Select the date and time for the appointment
  • Edit the details of the contact if required.

Enter the booking details
  • Enter the booking details.

  • Click on 'Complete Appointment'.

Schedule the Acuity Scheduling appointment
  • Receive the confirmation for the appointment booked.

Receive the confirmation for the appointment booked

Acuity History


  • Select 'Events History ' within the application.

  • Here you can view the history of past and upcoming events with the contact.

View the history of Acuity appointments
  • Click on any event to view the details of the appointment.

  • Here you can cancel or reschedule any upcoming event.

  • Click on cancel.

View booking details of Acuity appointments
  • Click on 'Yes, cancel appointment'.

Cancel upcoming Acuity appointment
  • Select 'Reschedule' to modify the upcoming event.

  • Select the date and time to schedule the appointment.

  • Click on 'Reschedule'.

Reschedule upcoming Acuity appointment
  • Receive the confirmation for the rescheduled appointment.

Receive confirmation for rescheduled Acuity appointment

Booking Links


  • Select 'Event Links' within the application.

  • Here you can view the booking links of all the Acuity Scheduling appointments.

  • Click on Open to access the booking link.

  • Click on 'Copy' to easily share the link.

Access the booking links of all the Acuity appointments
  • Select any event from the All Appointments drop-down to access the booking link of a specific event.

Select any event to obtain the booking link of a specific event

Real-time Notifications


  • Receive real-time notifications for the Acuity Scheduling events booked.

  • Click on the bell icon within the application to view the notifications.

  • Here you can view the latest and viewed events which would be differentiated.

Receive real-time notifications for the Acuity appointments booked

Appointment Activities


  • Access the Activities section within each Contact.

  • Here you can view the details of Acuity appointments.

Extension Settings


  • Click on your Ulgebra profile within the application to access the settings page.

Access the settings page of Acuity Scheduling for Zoho Bigin
  • You can now view the general features, admin settings and advanced settings of Acuity Scheduling for Zoho Bigin.

Access the general features, admin settings and advanced settings of the integration
  • Also, access the guide and support for the extension.

Access the app details and support

Acuity Scheduling Tab


  • Select 'Open in New Tab'.

  • You can access the app in a separate tab at all times.

Access the extension in a separate tab

Manage Acuity Users


  • Using this feature the Zoho Bigin admin can enable users to share a single Acuity Scheduling account.

  • Select Manage App Users.

Access Acuity Scheduling User Management
  • You can view the list of Zoho Bigin users.

  • Click on 'Add' to allow the user to use your Acuity Scheduling account.

  • Click on 'Remove' to disable the feature for the user.

  • You can also Add all or Remove all users.

Add and remove Zoho Bigin users from using the Acuity Scheduling account
  • The added user would receive an invitation from the admin which they can view on the application settings page.

  • Accept the invite from the admin.

User account - Accept the invite sent by the admin
  • Select the admin account to authorize the Acuity Scheduling account.

Authorize Acuity Scheduling using the admin account

Incoming Events


  • Select 'Incoming events sync'.

Access the incoming event settings
  • Enable 'Capture incoming events' to receive the Acuity appointments booked into Zoho Bigin.

  • New Contacts would be created for incoming messages from non-existing contacts.

  • Enable 'Ignore events from NEW customers' to prevent new contacts from being created.

  • You can view the list of Acuity Scheduling events available.

  • Enable the events you wish to schedule incoming from.

  • Diable the events you do not wish to receive incoming from.

Enable and setup the incoming events

Application Analytics


  • Select App Usage Analytics.

  • Here you can view the statistics for the usage of the application.

View the analytics for the usage of the application

Reset Application


  • Select 'Reset App Configurations'.

Reset application
  • Enter 'confirm' in the space provided.

  • Click on Reset.

  • All the data of the application would now be deleted.

Confirm the reset of the integration

Stay up to date with Acuity appointments from Zoho Bigin.

Pricing

Classic Plan

$5 /user/month

  • 500 Ulgebra credits per month

  • Book an appointment from Zoho Bigin

  • View booked meetings history

  • Get contacts and events as records created inside the Zoho Bigin board for new Acuity events.

Business Plan

$10 /user/month

  • 750 Ulgebra credits per month

  • Book an appointment from Zoho Bigin

  • View booked meetings history

  • Notifications for new Acuity events.

  • Get contacts and events as records created inside the Zoho Bigin board for new Acuity events

  • Sync Acuity scheduling data into CRM fields

  • Access to all new upcoming features